Refund & Cancellation Policy

Effective date: 29 July 2026

This policy applies to subscriptions and paid digital services supplied by NEXTECHXWORLD ENTERPRISES through nextechxworld.com, unless a signed order or written commercial agreement states different terms.

1. Trial and evaluation

Where a free trial or demonstration is offered, customers should evaluate the service, required features and compatibility before purchasing a paid plan. A trial may have limited functionality, users, storage or duration.

2. Subscription cancellation

You may request cancellation by emailing info@nextechxworld.com from an authorised account. To avoid the next renewal charge, the request should be received before the renewal date. Cancellation stops future renewal but does not normally produce a prorated refund for the current subscription period.

3. Refund eligibility

Because access to digital infrastructure and services is provisioned after payment, successfully activated subscription fees are generally non-refundable. We will, however, review requests involving duplicate payment, an amount charged in error, payment received when activation failed, or a service that we confirm could not be provided. Any rights available under applicable law remain unaffected.

4. Requesting a refund

Send the request within 7 days of the relevant payment to info@nextechxworld.com with the registered school or organisation name, account email, invoice or transaction reference, payment date, amount and reason. Additional verification may be requested to protect the account.

5. Processing

Approved refunds are returned, where practicable, to the original payment method. Bank, card or payment-gateway processing times may apply and are outside our direct control. Taxes, gateway charges or third-party charges will be handled as required by the original transaction and applicable law.

6. Plan changes

Upgrade, downgrade, user-limit and add-on adjustments are governed by the selected plan or written quotation. Any approved credit or price adjustment will be confirmed before the change is applied.

7. Account closure and data

Before cancellation becomes effective, customers should export information they are required to retain. Access and data retention after closure are governed by the subscription terms, Privacy Policy and applicable legal obligations.

8. Contact

NEXTECHXWORLD ENTERPRISES, C/O, Choudhariyo Ka Bass, Degana, Sukhwasni, Nagaur, Rajasthan 341514, India. Email: info@nextechxworld.com. GSTIN: 08DYWPR9786R1ZE.